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FAQ's

These are just some of the questions asked about ecoLinen Organic and our luxury organic cotton bed linen.

1. Why not use natural cotton?
We have been told that there is nothing better for your body than 100% natural cotton. Unfortunately, if you research the cotton industry you will find that the cotton crop is one of the most heavily chemically sprayed crops in the world. Each plant can be soaked up to 200 times with deadly pesticides before it is harvested. Once picked the cotton is 'finished' using toxic formaldehydes and even heavy-metal dyes.

2. What are the effects of conventional cotton farming?
Farming cotton conventionally means cotton sprays leach into the soil and our underground water table, affecting herds, humans and wildlife. This has a long term effect on the land and on our bodies with the cotton clothing we wear. traces of these chemicals can remain in fabrics even after washing. Our skin absorbs more than we realise. You might try this skin test for yourself - rub a clove of garlic on the sole of your foot, the odour can be detected on your breath within 10-20 minutes.*

3. What are the benefits of organic farming?
Organic farming methods mean using nature together with natural biological methods. When left alone, insects and plants keep each other balanced by thriving off of one another, by using natural predators against pests. Without chemical sprays the plants grow stronger and are better able to fend for themselves. The end result is that organic cotton fibre is stronger than conventional cotton.

4. How is the fabric treated for ecoLinen?
We at ecoLinen use gentle hydrogen peroxide whitening low impact chemicals and human friendly fixing enzymes and sodium carbonate finishing agents that all meet the Oeko-tex Standard 100 quality controls and comply with the rigorous SKAL International requirements.

5. Why are ecoLinen Organic's sheets better?
We've selected the finest organically grown cotton which is hand picked, sorted and combed so only the strongest fibres remain and combine it with leading edge technology to further compress the yarn into fine filaments that add softness and helps minimise wrinkles on the finished sheets, without the need for chemicals.
We believe we have made the worlds best sheets and spared no expense in the process.

We as consumers CAN make a difference for us, for our children and our environment by the purchasing choices we make. For more information please checkout the following websites:

www.ota.com
www.epa.gov
www.organicauthority.com
www.simplelife.com
www.skalint.com
www.oeko-tex.com
www.aboutorganiccotton.org

*Reference from the book "Like an Apple a Day" published by Tandem Press


If you have any more questions please email us at hq@ecolinen.com.

Gift Certificate FAQ

1. Purchasing Gift Certificates
Gift Certificates are purchased just like any other item in our store. You can pay for them using the stores standard payment method(s). Once purchased the value of the Gift Certificate will be added to your own personal Gift Certificate Account. If you have funds in your Gift Certificate Account, you will notice that the amount now shows in the Shopping Cart box, and also provides a link to a page where you can send the Gift Certificate to some one via email.

2. How to Send Gift Certificates
To send a Gift Certificate you need to go to our Send Gift Certificate Page. You can find the link to this page in the Shopping Cart Box in the right hand column of each page. When you send a Gift Certificate, you need to specify the following. The name of the person you are sending the Gift Certificate to. The email address of the person you are sending the Gift Certificate to. The amount you want to send. (Note you don't have to send the full amount that is in your Gift Certificate Account.) A short message which will appear in the email. Please ensure that you have entered all of the information correctly, although you will be given the opportunity to change this as much as you want before the email is actually sent.

3. Buying with Gift Certificates
If you have funds in your Gift Certificate Account, you can use those funds to purchase other items in our store. At the checkout stage, an extra box will appear. Enter the amount to apply from the funds in your Gift Certificate Account. Please note, you will still have to select another payment method if there is not enough in your Gift Certificate Account to cover the cost of your purchase. If you have more funds in your Gift Certificate Account than the total cost of your purchase the balance will be left in your Gift Certificate Account for the future.

4. Redeeming Gift Certificates
If you receive a Gift Certificate by email it will contain details of who sent you the Gift Certificate, along with possibly a short message from them. The email will also contain the Gift Certificate Redemption Code. It is probably a good idea to print out this email for future reference. You can now redeem the Gift Certificate in two ways.

  1. By clicking on the link contained within the email for this express purpose. This will take you to the store's Redeem Gift Certificate page. You will then be requested to create an account, before the Gift Certificate is validated and placed in your Gift Certificate Account ready for you to spend it on whatever you want.
  2. During the checkout process, on the same page that you select a payment method there will be a box to enter a Redemption Code. Enter the Redemption Code here, and click the Redeem button. The code will be validated and the amount added to your Gift Certificate Account. You can then use the amount to purchase any item from our store

5. When problems occur.
For any queries regarding the Gift Certificate System, please contact the store by email at hq@ecolinen.com. Please make sure you give as much information as possible in the email.

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